Phoenix International: Shop Floor IT Health Checker

Project Details

The existing system used by the company had become overly complicated and Phoenix International needed a better solution for identifying and fixing failures on the shop floor. Additionally, there were troubles with routing this failure information to the correct department within their help desk.

The program developed by this project team is an application which checks for failures on machines, reports failures, and optionally provides suggested resolutions for certain issues.

Features:

  • Works on both Windows XP and Windows 7 machines
  • Detects several common faults
  • Automatically generates and sends reports to IT staff
  • Security settings to only allow use by certain users