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Bolder Thinking: Phone Menu Visualizer

Project Details

The purpose of this project is to create an in-browser phone menu visualizer for Bolder Thinking's Cloud-Based VOIP phone system for call centers. Their current method of building a phone menu consists of a lot of buttons, drop down lists, and text areas, but doesn't have a way to visually view the structure of the menus. Our task was to create a user-friendly system that allows for basic editing and creation of call flow procedures, and displays them visually in a tree-like structure.

Old System

New System